Technical Support

Dear ProtekTime Personnel Attendance Control Software User;

We will be at your service with “Software Update, Phone and Remote Access Support Agreement ız, which will make our software more efficient, easier and more convenient, will produce faster solutions to your problems, you will benefit from it free of charge during working hours by phone and remote access. The guarantee period of our program is one year. In this process, we have provided you with free technical support by providing quick solutions to your problems by providing training to increase the usefulness and efficiency of our program. We will continue to provide this technical support service free of charge to our customers whose warranty period has not expired.

The efforts to adapt the changes in the official legislation to the software can be spent, ensuring that the resulting software and innovations are delivered to you as soon as possible and the ability to employ qualified and sufficient personnel for these services creates cost as you appreciate. In order to provide you with all these services without interruption, uninterrupted, fast and in a way, we provide you with an invoice fee to be paid once a year.

Our customers whose warranty period has expired cannot pay Technical Support Fee by making “Software Update, Phone and Remote Access Support Agreement" Her or they can get one-time Technical Support by paying the price to be invoiced according to the transaction to be performed. We hope that our customers whose warranty period has expired will show the necessary sensitivity and meet us with your understanding in order to provide uninterrupted and better service of our Technical Support services.

You can get special price for your company by calling us for Annual Software Update, Remote Access Support Agreement by Phone. With the belief that we will continue to work together, We wish you well-being with earnings and success.

Sincerely and Yours

PROTEKZAMAN

Technical Support Department